Address by Dr K C Chakrabarty, Deputy Governor of the Reserve Bank of India, at the launch of the course "Customer Service and Banking Codes and Standards", at the Indian Institute of Banking and Finance IIBF, Mumbai, 12 November 2010.
Address by Dr K C Chakrabarty, Deputy Governor of the Reserve Bank of India, at the launch of the course "Customer Service and Banking Codes and Standards", at the Indian Institute of Banking and Finance IIBF, Mumbai, 12 November 2010.