This chapter reviews the initiatives taken by the Bank and the committees it hosts during the past year with a view to promoting cooperation among central banks and other financial authorities. It also presents an overview of the financial services offered by the Bank to its central bank customers and concludes with a summary of recent institutional developments. The reports mentioned in this chapter, as well as most of the Bank’s research output, are available on the BIS website (www.bis.org) or, on request, in hard copy.