Continuous improvement & innovation
Our Innovation BIS 2025 strategy was a holistic vision for the organisation and was a collective endeavour, made successful by the strong commitment of the Bank's people. Through these efforts, the BIS customer offering was broadened and recrafted to match the increasing sophistication of central banks and the array of challenges they confront. At the same time, the Bank's larger global footprint, expanded networks and new forms of collaboration have brought it closer to its stakeholders, underpinning the role of the organisation as a platform for innovation and knowledge-sharing.
In the first of half 2022, we rolled out a new staff engagement tracker, which allows us to take the pulse of the organisation through regular surveys to build our listening capabilities internally on a range of topics from hybrid working to wellbeing.
However, one of the most fundamental aspects of the Bank's transformation has been in terms of mindset. The focus on innovation and the development of new capabilities has energised the institution and strengthened its sense of purpose. There is a clear understanding that the Bank cannot afford to languish if it is to remain relevant to its stakeholders. It must remain adaptive and forward-thinking. BIS core values have been reshaped around this and have provided incentives through the Bank's people practices.
This mindset is the enduring part of the strategy, helping the Bank to maintain a course of continual improvement as it strives to meet the future needs of its stakeholders.
