Template-Type: ReDIF-Chapter 1.0 Author-Name: Seung Jung Lee Author-Name: Sriram Nagaraj Author-Name: Dylan Saez Author-Name: Victors Stebunovs Author-Name: Cindy Vojtech Author-Name: Karl Wirth Editor-Name: Bank for International Settlements Title: Let's talk about sentiment: natural language processing using machine learning on bank earnings transcripts Book-title: Data science in central banking: enhancing the access to and sharing of data In-Book: RePEc:bis:bisifb:64 Year: 2025 Month: May Volume: 64 File-URL: https://www.bis.org/ifc/publ/ifcb64_28.pdf File-Format: Application/pdf Handle: RePEc:bis:bisifc:64-28