Template-Type: ReDIF-Chapter 1.0 Author-Name: Daphne Aurouet Author-Name: Nina Blatnik Author-Name: Samo Boh Author-Name: Andrea Colombo Author-Name: Almir Delic Author-Name: Jordi Gutiérrez Author-Name: Gavril Petrov Author-Name: Kristine Rikova Editor-Name: Bank for International Settlements Title: Mailbot – optimising the process of answering statistical queries Book-title: Data science in central banking: applications and tools In-Book: RePEc:bis:bisifb:59 Year: 2023 Month: October Volume: 59 File-URL: https://www.bis.org/ifc/publ/ifcb59_19.pdf File-Format: Application/pdf Handle: RePEc:bis:bisifc:59-19