Template-Type: ReDIF-Paper 1.0
Author-Name: Sarah Bell
Author-X-Name-First: Sarah
Author-X-Name-Last: Bell
Author-Name: Blaise Gadanecz
Author-X-Name-First: Blaise
Author-X-Name-Last: Gadanecz
Author-Name: Leonardo Gambacorta
Author-X-Name-First: Leonardo
Author-X-Name-Last: Gambacorta
Author-Name: Fernando Perez-Cruz
Author-X-Name-First: Fernando
Author-X-Name-Last: Perez-Cruz
Author-Name: Vatsala Shreeti
Author-X-Name-First: Vatsala
Author-X-Name-Last: Shreeti
Title: Artificial intelligence and human capital: challenges for central banks
Abstract: Artificial intelligence (AI) is changing how central banks use human capital. Two scenarios illustrate the uncertainty around the trajectory of AI development: "AI copilots", which augment rather than replace human skills, and "AI agents", which automate specific central bank tasks and can act as substitutes for human roles.
Central banks are already integrating "AI copilots" in their daily operations. These tools enhance staff productivity without fundamentally altering how their work is conducted. In contrast, "AI agents" could transform workflows in the next decade, though human oversight will remain essential to ensure their responsible and ethical adoption.
To successfully transition toward AI-intensive workflows under either scenario, a focus on retraining and upskilling existing staff, attracting new talent and fostering a culture that embraces innovation is warranted.
Length: 8 pages
Creation-Date: 2025-04-24
File-URL: https://www.bis.org/publ/bisbull100.pdf
File-Format: Application/pdf
File-Function: Full PDF document
File-URL: https://www.bis.org/publ/bisbull100.htm
File-Format: text/html
Number: 100
Handle: RePEc:bis:bisblt:100